DeliveringHappiness

The Three Laws of Performance Copyright Copyright © 2010 by Tony Hsieh All rights reserved. Except as permitted under the U.S. Copyright Act of 1976, no part of this publication may be reproduced, distributed, or transmitted in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher. Business Plus Hachette Book Group 237 Park Avenue New York, NY 10017 Visit our website at www.HachetteBookGroup.com. www.twitter.com/grandcentralpub. Business Plus is an imprint of Grand Central Publishing. The Business Plus name and logo are trademarks of Hachette Book Group, Inc. First eBook Edition: June 2010 ISBN: 978-0-446-57631-4 Contents Copyright Praise for DELIVERING Happiness Epigraph Preface Introduction: Finding My Way SECTION I: PROFITS Chapter 1: In Search of Profits Chapter 2: You Win Some, You Lose Some Chapter 3: Diversify SECTION II: PROFITS AND PASSION Chapter 4: Concentrate Your Position Chapter 5: Platform for Growth: Brand, Culture, Pipeline SECTION III: PROFITS, PASSION, AND PURPOSE Chapter 6: Taking It to the Next Level Chapter 7: End Game Epilogue Ap......